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Personas and default landing

LangWatch supports four distinct work patterns and routes each to its natural home page on first paint after sign-in. The detection is signal- based, your role, your org membership, and your recent activity, not a manual setting (though you can override it in your personal settings). This page explains who each persona is, where they land, and how to override the default.

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The four personas

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How detection works

The persona resolver runs at sign-in and caches the result for the session. The exact algorithm is captured as BDD scenarios in governance-home-routing.feature and the resolver implementation:
  1. Admin check: does the user have a governance-relevant role binding on any org? If yes AND no recent personal-workspace activity, route to /governance. (Admins with active personal workspaces still default to /me, they tend to wear both hats.)
  2. Personal-only check: does the user have NO TeamUser membership beyond their personal team? If yes, route to /me.
  3. Project-only check: does the user have NO personal-workspace activity (no traces in Project.isPersonal=true in the past 30 days)? If yes, route to their default project’s /messages.
  4. Fallback: for mixed users, route to /me unless a cookie remembers they last spent time in a project.
The signal-based default avoids two failure modes:
  • Admin lands at /me and never finds the bird-eye. The opposite was a reported issue before persona-aware routing, admins would sign in, see their own (often empty) personal workspace, and not realize the governance dashboard existed.
  • LLMOps customer lands at /me and is confused. Existing customers upgrading to the governance-aware tier kept their default landing unchanged.

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Overriding the default

Every user can override the persona-based default in /me/settings → Default landing page:
  • Auto (default), uses the persona detection above.
  • Always /me: always lands on the AI Tools Portal + Trace Ingest section, regardless of role.
  • Always project home: always lands on the user’s last-active project’s /messages, regardless of role.
Override applies after the next sign-in.

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Per-org enforcement (admin)

Org admins can enforce a persona-based default on all members of their org via the upcoming /settings/governance/persona-policy setting (deferred to a later iteration). Today, the per-user override is the only knob.